What information do we collect?

We collect information from you when you register on our site, place an order,  respond to a survey or fill out a form (if any).

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience.Your information will helps us to better understand on your individual needs.
  2. To improve our website.We continually strive to improve our website based on the the information and feedback provided by you
  3. To process transactions.Your information given to us, whether public or private, we will not sell, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  4. To administer a contest, promotion, survey or other site feature.
  5. To send periodic emails.The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If you have any questions regarding this privacy policy, please contact us at customerservice@proteinexpress.com.my